Frequently Asked Questions:

What is your course cancellation/refund policy?

  1. No refunds or credit will be given for no-shows.
  2. No refunds will be given to cancellations within 14 days of the course. Students can request to reschedule a course date if their request to withdraw from the course is provided with 72 hours advanced notice.
  3. Any requests for refund with at least 14 days notice before the course will be subject to a 25% administration fee.
  4. Students who are disruptive or exhibit inappropriate behaviour will be removed from class and no refund or credit will be issued.
  5. All open courses are held based on the enrolment of at least 6 registered participants. If a class is cancelled, students will be given the option of receiving a full refund, or transferring to the next available date.